Yes, our pricing includes delivery to clients to complete the logistics process. We provide various delivery/ haulage options such as 20ft/ 40ft trucks, 3 ton trucks, and dispatch motor cycles to ensure that packages of all sizes can be duly delivered. However, clients can also choose to provide their own transportation or haulage if they prefer.
Yes, we provide updates to our clients regarding the progress of the clearance of their shipment. This is to ensure that you do not have to worry about calling us to find out. However, we are also available to answer your call and provide any necessary information. Additionally, tracking is available on our portal. You can visit your dashboard and click on your shipment for updates.
Eximclear has a secure payment portal for the convenience of our clients. Once you authorize us to process the clearance of your shipment, we will proceed to process your bill of entry. Upon receipt of your bill of entry, we will calculate the invoice for the clearance of your shipment and send it to you for payment. Payments can be made through our portal, unless agreed otherwise.
Processing times for clearance of shipments with Eximclear are not specific. However, as a company, we strive to be the best in terms of speed of work. We have even been able to achieve same-day clearances for some shipments in the past, and we always aim to clear shipments as quickly as possible once they arrive at the port.
Yes, although Eximclear is an online service, we have a dedicated human resource team to support our clients. If necessary, our team will contact you via phone or email to arrange for the collection of original documents required for the clearance of your shipment. Alternatively, we can provide an address to which you can send the original documents for clearance
At a cost, Eximclear can provide warehousing for your shipment.
